State Farm® Insurance Agent Sig Holcomb III
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Madison McGrath
July 30, 2024
5
out of
5
rating by Madison McGrath
"Fantastic customer service! Elizabeth really is the best agent out there. She provided excellent customer service and knew exactly what we needed."
We responded:
"Hey Madison, Thanks a bunch for the awesome review! We're so happy to hear that Elizabeth provided you with excellent customer service and met your needs perfectly. We'll be sure to pass along your kind words to her. If you ever need anything else, our office is here to help! - Sig Holcomb - State Farm Insurance Agent, Conover, NC"
Jason Brown
July 22, 2024
5
out of
5
rating by Jason Brown
"Recently had to go through a claim on one of my homes that I rent. Sig and his team made the entire process easy. These folks really are like a good neighbor"
We responded:
"Hey Jason! Thanks a bunch for the awesome review! I'm so glad our team could make the claim process easy for you. We're always here to help, just like a good neighbor! If you need anything else, don't hesitate to reach out. - Sig Holcomb - State Farm Insurance Agent, Conover, NC"
Jessica Adams
May 24, 2024
5
out of
5
rating by Jessica Adams
"Love love love Michelle at Sig Holcomb's!!! She’s knowledgeable and will always go above and beyond to help you. She was a true blessing and Peewee is absolutely the best 😍 That little guy will brighten anyone’s day."
We responded:
"Jessica, we're happy to hear you had a fantastic experience with Michelle and Peewee at our office! Their dedication and knowledge truly shine through in their service. We're grateful for your kind words and look forward to assisting you further. - Sig Holcomb - State Farm Insurance Agent, Conover, NC"
Rodney Garren
April 8, 2024
5
out of
5
rating by Rodney Garren
"Sig and his team are great. None of us ever like having to deal with filing an insurance claim but between State Farms technology and their personal touch and attention given to the claim by Sigs team we understand even better why we have chosen them and State Farm for our insurance coverage. 2 little scratches, but a whopper of an insurance claim and they didn't even hesitate to tell me to go get it fixed. Now my car is just like new! Thank You Sig and Team!"
We responded:
"Thank you for the positive feedback, Rodney! I'm delighted to hear that you had a great experience with our team and that we could assist you with your insurance claim promptly and efficiently. We appreciate your trust in our office and look forward to continuing to provide you with excellent service. - Sig Holcomb - State Farm Insurance Agent, Conover, NC"
Ben Ntumba
April 5, 2024
5
out of
5
rating by Ben Ntumba
"I entered Sigmans office and was greeted very politely and respectfully. the entire staff was great and was it convenient from making a switch over to state farm from my previous insurance. would recommend, great quotes!"
We responded:
"Thank you for the positive feedback, Ben! I'm delighted to hear that you had a great experience at our office and found our team polite, respectful, and efficient! We appreciate your recommendation and are thrilled to have provided you with great insurance quotes! If you need anything in the future, feel free to reach out! - Sig Holcomb - State Farm Insurance Agent, Conover, NC"
Michael Cox
April 4, 2024
1
out of
5
rating by Michael Cox
"Where as their communications via phone are polite and seem professional. Their response to me not finding my bill listed on their website is intolerable. The only reason I have to communicate with this state farm office, is to pay my bill. Unfortunately , my billing is not listed on their website, so I cant pay via the website and customer portal. I have emailed several times to get my invoices listed so I can pay for my coverage, but all I receive in response , is an email stating that my payment is overdue. Much like the rest of US insurance brokers, this experience is typical. Just like a bad neighbor-- State Farm sucks miserably."
We responded:
"Michael – My staff thanks you for the compliment. We enjoy what we do and make every attempt to meet our policyholders’ needs. State Farm has policies and procedures they must comply with, some regulated, when it pertains to certain on-line transactions. Please contact our office – we want to help you resolve your issue, so you may once again enjoy the convenience of using our online portal. -Sig "
Karen Icard
April 3, 2024
5
out of
5
rating by Karen Icard
"Everybody always speaks to you. I ve been working with Sig for about 12 years. Always great customer service."
We responded:
"Thank you for the five-star rating, Karen! We're glad to hear you've been receiving great customer service for the past 12 years. Providing exceptional service is our top priority, and we're grateful for your continued trust in our office. - Sig Holcomb - State Farm Insurance Agent, Conover, NC"
Debbie Lester
February 24, 2024
1
out of
5
rating by Debbie Lester
"Why does your agency continue to send bills for my dead mother after I notified your agency she has passed in Oct 2023? Its now 2024, please stop sending bills for Joyce Lester."
We responded:
"We are deeply sorry for any distress caused by our oversight in continuing to send bills for Joyce Lester. Please accept our sincerest condolences for your loss. We understand the importance of addressing these matters with care and sensitivity. Rest assured, we will immediately rectify this situation and cease any further billing correspondence for Joyce Lester. If there are any outstanding matters that require attention, please don't hesitate to contact us directly so we can assist you promptly. Once again, we apologize for any inconvenience this may have caused during this difficult time."
Rosa Collins
January 29, 2024
5
out of
5
rating by Rosa Collins
"I switched insurance companies on Friday evening and then by Saturday night at 10 pm my husband had a total loss! Then not even a month later my windshield busted from a rock! They have been so good to us from start to finish! And had my windshield repaired the minute it stopped raining! Thank you Michelle York!"
We responded:
"Rosa, thank you for taking the time to leave us a review! Nothing is more important to our office than providing the right insurance coverage for our customers' needs, and we are thrilled that you are happy with your experience. We appreciate you for letting us be your good neighbor!"
Dorothy Rizzo
January 26, 2024
5
out of
5
rating by Dorothy Rizzo
"Sig was very caring, understanding my needs and went over the top to exceed my expectations. He is very knowledgeable on aspects of my insurance needs. Would recommend him highly to anyone in need of a well rounded insurance portfolio."
We responded:
"Thank you, Dorothy, for the amazing review! Our team works hard to provide a great insurance experience in Conover and we are thrilled to hear that you are happy with our services. We are thankful you have been a part of our State Farm family and look forward to continuing our relationship!"
Amy Hunsucker
November 15, 2023
5
out of
5
rating by Amy Hunsucker
"Everyone in the office is friendly and extremely helpful. I dropped by without an appointment with questions about some damage to my vehicle. Sig made a point of examining my car and walking me through the steps to file a claim as this wasn't a typical "accident" claim. Just a couple of hours after I filed my claim with the claims office, Sig's office called to check on me and to offer assistance with any issues that might arise."
We responded:
"Amy, we appreciate your five-star rating and the positive feedback about our team's assistance with your vehicle concerns! Providing helpful and friendly service is our priority, and we’re glad Sig was able to assist you with your insurance needs. If you have any additional questions or concerns, please don't hesitate to contact us. Thank you for choosing us as your coverage provider!"
Addison Fox
October 25, 2023
5
out of
5
rating by Addison Fox
"I have been doing business for years with Sig. I feel myself and family are well taken care of by Sig and his team. Sig has been so much part of our family that we call him uncle Siggy!! Addison Fox"
We responded:
"That's awesome to hear, and we're thrilled to be a part of your extended family, or should we say "Uncle Siggy's Clan"! Thanks for your continued support and trust in our services."
Camillia Holland
October 20, 2023
5
out of
5
rating by Camillia Holland
"The tornado of August 7, 2023 hit our house doing a great deal of damage. I have so much appreciation to Sig Holcomb and his Office Manager Liz Freeman for guiding me through the process of filing a claim. Thank you both."
We responded:
"Thank you for the review, Camillia! We are happy to hear that we were able to help you with your claim. Your feedback is valuable to us and we appreciate the opportunity to provide you with high-quality insurance."
erica harper
October 9, 2023
5
out of
5
rating by erica harper
"We have used Sig's office for our Business since we started and have been very pleased! My husband and I transferred our personal insurance to his office as well... We feel like we are in great hands working with him and all of his office staff. 5 stars, highly recommend!"
We responded:
"We love seeing reviews like this, Erica! Thank you for taking the time to share your experience with our office. We hope we’ll be able to fulfill your insurance needs for years to come!"
Eric Biggins
September 29, 2023
5
out of
5
rating by Eric Biggins
"Very responsive and pleasant to work with."
We responded:
"Thank you for the positive review, Eric! We appreciate you!"
Chris Jones
August 29, 2023
1
out of
5
rating by Chris Jones
"To date, nothing this firm had promised or quoted or communicated has come into fruition. I have never been more disappointed with a professional relationship. I do not recommend this firm. State Farm, sure, this agent, not so much."
We responded:
"Thank you Chris, we appreciate feedback like this. We work very diligently to provide great customer service within our guidelines. Please give us a call at (828) 464-5454 we hope to hear from you."
Simas Petrikis
July 7, 2023
5
out of
5
rating by Simas Petrikis
"Great service. I have been using this office for last 15 years for all my insurance needs. It is awesome to have dedicated people to talk to vs calling 800 number. Highly recommended!"
We responded:
"Thank you for the five-star rating, Simas! Our team works hard to provide quality insurance, so we’re happy to hear we’ve met your expectations. We look forward to providing you with top-of-the-line customer service and insurance!"
Joy Moore
June 27, 2023
5
out of
5
rating by Joy Moore
"We worked with Michele York! Not only did she almost triple our coverage she was able to do it at a lower cost then our current insurance. We really appreciate what she did for us and look forward to going to her for all our insurance needs."
We responded:
"Joy, it was a joy working with you. Thank you for the shoutout for Michele! I’m happy we could find a great insurance plan to suit your needs. Feel free to contact us anytime if you ever need anything!"
Shawn Pahel
June 27, 2023
5
out of
5
rating by Shawn Pahel
"Michele was absolutely wonderful to work with. She (and the rest of the office) were very knowledgeable about any questions I had and were able to get me SIGNIFICANTLY better coverage for both my auto and homeowners policies than my previous carrier with barely any increase to my monthly premiums. I can’t recommend them enough."
We responded:
"Thank you, Shawn, for the amazing review! Our team works hard to provide excellent service, and we are thrilled to hear that our team delivered for your policies! We are lucky to have hard-working team members, like Michele, who go above and beyond for their customers. Thank you for trusting us with your insurance needs!"
Janet Heafner
May 23, 2023
5
out of
5
rating by Janet Heafner
"All the staff are wonderful"
We responded:
"Janet, thank you so much for the positive rating! We enjoy working with you and greatly appreciate your business."
debora anderson
May 18, 2023
5
out of
5
rating by debora anderson
"I couldn't ask for a more helpful and friendly office and Michelle went out of her way to get me quotes quickly. Enjoyed doing business with her! Awesome company!!"
We responded:
"Thanks for the kind words, Debora! We’re happy to hear Michele was able to help you with your insurance needs. Our team looks forward to providing you with the customer service and insurance coverage you deserve!"
Harley Powell
April 26, 2023
5
out of
5
rating by Harley Powell
"Great team"
We responded:
"Harley, thank you! We appreciate your trust in us to take care of your insurance policies."
Jerin Navis
April 26, 2023
5
out of
5
rating by Jerin Navis
"Liz and the whole team is amazing, very friendly and always available to answer all my questions. 10/10 service."
We responded:
"Thanks for the kind words, Jerin! We’re happy to hear Liz was able to help you with your insurance needs. Our team looks forward to providing you with the customer service and insurance coverage you deserve!"
Kimberly Snapp
April 25, 2023
5
out of
5
rating by Kimberly Snapp
"This office has been the easiest & most helpful when it comes to any of our insurance needs! Sig will sit down with you & take his time to make sure he is getting you & your family exactly what they need! So thankful to have found this office!"
We responded:
"Kimberly, thank you for taking the time to leave us a review! Nothing is more important to our office than providing the right insurance coverage for our customers' needs, and we are thrilled that you are happy with your experience. We appreciate you for letting us be your good neighbor!"
Tim Potter
March 16, 2023
5
out of
5
rating by Tim Potter
"Most pleasurable experience in a long time, was with my previous company for 20 years and it felt like I was a new customer with every phone call... rates just kept climbing... no discounts for additional vehicles and home coverages... Made one phone call and got only one quote... my mind was settled instantly, great explination of benifits, great breakdown of fees and charges, better coverages and a smile to go with it all!! Would highly recommend Sig and Michele if you're in the market!!"
We responded:
"We love seeing reviews like this, Tim! Thank you for taking the time to share your experience with our office. We are grateful to have the pleasure of working with you and look forward to continuing to serve your insurance needs!"